Restaurant Shift Leader — Team Coach & Service Excellence

Papa John's International , Inc.; Menomonie (WI); On-site; USD 16,531,000 - 23,419,000; Full time

Job summary

Papa John’s International, Inc. is seeking a responsible shift supervisor to oversee restaurant operations, ensuring high-quality products and customer service while promoting profitability. The role involves supervising staff, training team members, and upholding company policies and safety standards.

You will handle cash management, inventory control, and leadership during shifts to maintain a clean, safe, and welcoming environment for customers and employees alike.

Qualifications

• High School diploma or GED.
• Successful and stable employment history.
• Must be 18 years of age or older.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance.
• Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Skills

Cash management

Education

High School diploma or GED

Job description

Papa John’s International, Inc. is seeking a responsible shift supervisor to oversee restaurant operations, ensuring high-quality products and customer service while promoting profitability. The role involves supervising staff, training team members, and upholding company policies and safety standards.

You will handle cash management, inventory control, and leadership during shifts to maintain a clean, safe, and welcoming environment for customers and employees alike.