Restaurant Shift Leader & Team Coach

Papa John's International , Inc.; Highland Meadows (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking an experienced store manager to run a Papa Johns location with focus on service and profitability. The role requires strong leadership, staff oversight, and attention to detail in daily operations.

You will manage guest service, supervise kitchen and front‑of‑house, train team members, and ensure quality control while leveraging POS systems and monitoring financial performance to deliver a great customer experience.

Qualifications

• Experience leading a food service operation in a fast-paced restaurant environment.
• Ability to supervise and develop staff while maintaining high service standards.
• Proficiency with POS systems and cash handling.
• Strong customer service focus and problem-solving skills.
• Proven ability to lead a team and drive results in a store setting.
• Knowledge of kitchen operations and food preparation processes.
• Experience managing inventory and restaurant operations.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service management

Supervisory experience

POS systems

Customer service

Team leadership

Kitchen management

Inventory control

Job description

Papa Johns is seeking an experienced store manager to run a Papa Johns location with focus on service and profitability. The role requires strong leadership, staff oversight, and attention to detail in daily operations.

You will manage guest service, supervise kitchen and front‑of‑house, train team members, and ensure quality control while leveraging POS systems and monitoring financial performance to deliver a great customer experience.