Restaurant Shift Manager - Lead Operations & Service

Pizzeria Mimosa; Hereford (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Career Advancement Opportunities

Job summary

Pizzeria Mimosa in Arizona seeks an experienced Shift Manager to oversee restaurant operations during each shift. You will schedule staff, supervise team performance, and assign duties to ensure smooth service and maintain high standards.

The ideal candidate is a strong leader with restaurant experience, capable of training staff, handling customer issues gracefully, and generating reports for management in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Experience with MS Office and POS/restaurant software.
• Ability to stay calm and perform under pressure.
• Strong leadership and management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Train and manage employees and assign duties.
• Lead team in delivering exceptional customer service.
• Resolve customer complaints professionally and tactfully.
• Adhere to health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels, reorder and restock as needed.
• Cover shifts of absent employees.

Skills

Leadership

Customer service

Communication

Problem-solving

Pressure management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Pizzeria Mimosa in Arizona seeks an experienced Shift Manager to oversee restaurant operations during each shift. You will schedule staff, supervise team performance, and assign duties to ensure smooth service and maintain high standards.

The ideal candidate is a strong leader with restaurant experience, capable of training staff, handling customer issues gracefully, and generating reports for management in a fast-paced environment.