Restaurant Shift Manager - Hands-On Leader

HMSHost; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

PTO

Holiday pay

Meal benefits

401(k) match

Life insurance

Tuition reimbursement

Employee assistance

Career growth opportunities

Referral program bonus

Job summary

HMSHost in Atlanta, GA is seeking a Manager I (MGRI) to assist Branch management in QSR or similar restaurant operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards.

The MGRI uses prescribed policies and procedures to make management decisions. The role requires 2+ years F&B and 6 months of supervisory experience, strong guest service and cash handling skills, and the ability to lead teams across shifts.

Qualifications

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
• Ability to speak, read and comprehend instructions and policy documents, and converse comfortably with customers

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Customer service

Cash handling

Supervisory experience

Job description

HMSHost in Atlanta, GA is seeking a Manager I (MGRI) to assist Branch management in QSR or similar restaurant operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards.

The MGRI uses prescribed policies and procedures to make management decisions. The role requires 2+ years F&B and 6 months of supervisory experience, strong guest service and cash handling skills, and the ability to lead teams across shifts.