Restaurant Shift Leader - Unit 162

Whataburger Restaurants; United States; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Medical, Dental, and Vision Benefits

Short and Long-term Disability Benefits

Career Development Opportunities

Scholarship Program

Discounted Meals

Wireless Service Discounts

Job summary

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence and ensure smooth shift management. This role involves coaching team members, upholding quality and safety standards, and supporting food and labor cost goals.

The successful candidate will be at least 18 years old, possess a high school diploma, and have strong communication and multitasking skills. Opportunities for career development are available, along with a comprehensive benefits package.

Qualifications

• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Experience in coaching or leading teams is preferred.
• Ability to stand for up to 10 hours and lift up to 55 lbs.

Responsibilities

• Lead shift management to maintain standards.
• Coach and train team members effectively.
• Support food cost and labor cost goals.
• Ensure safety and compliance requirements are upheld.
• Foster communication and teamwork within the restaurant.

Skills

Team leadership

Customer service

Communication

Multitasking

Education

High school diploma/GED

Job description

What You'll Do

As a Shift Leader, you'll be the spark that keeps the restaurant firing on all cylinders. You will drive operational excellence, keep every shift running smoothly, coach and develop team members, foster teamwork, and support goals related to food cost, labor cost, and sales performance.

Pay & Perks

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth – a clear career path to a six-figure income
• Whataburger Family Foundation – Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support, including free English‑language learning, no-cost college-level courses, and reduced‑tuition degree pathways
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program
• And more!

Day‑to‑Day Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members – helping new hires catch quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Required Experience

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training).

Where & How You'll Work

This role is based in your home restaurant. You will spend most of your time leading your team and supporting daily operations. At times, you may assist at neighboring locations or provide leadership support within the Market, and you may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Equal Employment Opportunity Statement

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.

Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.