Restaurant Shift Leader - Unit 336

Whataburger Restaurants; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Comprehensive medical benefits

Career development opportunities

Discounted Meals

Education support

Job summary

Whataburger Restaurants is hiring a Shift Leader to ensure smooth restaurant operations. You will lead shift management, coach team members, and maintain quality and service standards during every shift.

The ideal candidate will be at least 18, possess a high school diploma or equivalent, and demonstrate strong customer service skills as well as the ability to manage a diverse team effectively.

This role requires open availability and the physical ability to meet operational demands.

Qualifications

• Must be at least 18 years of age.
• Will have open availability including overnights and weekends.
• Must meet physical demands such as standing for 10 hours and lifting 55 lbs.
• Experience in coaching or leading teams is necessary.

Responsibilities

• Lead shift management to maintain quality and service standards.
• Coach and motivate team members.
• Support goals related to food cost and labor cost.
• Uphold food safety and compliance requirements.
• Foster teamwork and a positive work culture.

Skills

Customer service skills

Team leadership

Communication skills

Multitasking

Education

High school diploma/GED preferred

Tools

ServSafe Food Certification

Job description

What You’ll Do

As a Shift Leader, you’re the spark that keeps the restaurant firing on all cylinders, driving operational excellence and ensuring every shift runs smoothly.

Pay & Perks

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth – a clear career path to a six-figure income (our Operating Partners can earn six figures!)
• Whataburger Family Foundation – Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support, including free English-language learning, no-cost college-level courses, and reduced tuition degree pathways.
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

Day‑to‑Day Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Required Experience and Qualifications

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training).

Where & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the Market. You may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Equal Employment Opportunity

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.