Restaurant Shift Leader - Unit 164

Whataburger Restaurants; United States; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible schedules

Paid time off

401(k) match

Medical, dental and vision benefits

Opportunities for career development

Job summary

Whataburger Restaurants is looking for a Shift Leader to drive operational excellence in the United States. In this role, you'll coach and develop team members, foster teamwork, and manage shift operations. A high-school diploma or equivalent and at least 18 years of age are required. The ideal candidate has strong customer service and communication skills, as well as the ability to multitask during busy periods.

This position offers competitive pay, flexible schedules, and various benefits including medical coverage and educational support.

Qualifications

• Be at least 18 years of age.
• Dependable attendance required including variable hours.
• Ability to lift up to 55 lbs.

Responsibilities

• Lead shift management for quality and service standards.
• Coach and train family members for performance improvements.
• Uphold food safety and sanitation requirements.

Skills

Customer service

Communication

Multitasking

Education

High-school diploma/GED

Job description

What You’ll Do

As a Shift Leader, you’ll drive operational excellence and keep every shift running smoothly. You’ll coach and develop family members, building confidence; foster teamwork and collaboration; energize the team during rushes; and turn challenges into opportunities. You’ll partner hand‑in‑hand with your Restaurant Manager to sharpen leadership skills, build shift‑management capability, and strengthen your operational foundation.

Pay & Perks

• Competitive weekly pay
• Flexible schedules – day, night/Evening & overnight shifts available
• Paid time off*
• 401(k) match $1/$1 up to 4%
• Competitive medical, dental and vision benefits*
• Short‑term and long‑term disability benefits
• Opportunities for career development and growth – clear career path to a six‑figure income
• Whataburger Family Foundation – Scholarship Program and hardship grant assistance
• Comprehensive education support, including free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways
• Discounted meals for you and a guest
• Wireless service discounts, computer & software discounts, fitness / gym discounts
• Awards and recognition for all you do
• Retirement celebration program

*Eligibility rules may apply

Day‑to‑Day Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate family members, helping new hires acclimate quickly and seasoned pros elevate their performance.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

What You Bring to the Table – Required Experience

• Be at least 18 years of age.
• Possess a high‑school diploma/GED, or equivalent experience.
• Have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Be able to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess or be able to obtain ServSafe Food Certification during training.

Where & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the market. You may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Equal Employment Opportunity Statement

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E‑Verify Program. For more information go to www.dhs.gov/E‑Verify. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.