Restaurant Shift Leader - People & Service Champion

Smashburger | New Jersey; Parsippany-Troy Hills (NJ); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Tip share program

Refer-a-friend bonus

Free employee meals

Flexible schedules

Medical, dental, vision

Paid time off

401K match

Employee assistance program

Career advancement

Uniform provided

Job summary

Smashburger in Parsippany-Troy Hills, NJ, is seeking a Shift Leader to champion better burgers through staffing, training, and guest service excellence. You will manage frontline and back-of-house teams, uphold safety standards, and drive a positive work atmosphere in a fast-paced restaurant.

The role requires strong communication, leadership, and the ability to work nights, weekends, and holidays. Competitive benefits and growth opportunities are offered.

Qualifications

• Must be able to manage FOH & BOH employees and promote a positive work environment.
• Strong written and verbal communication skills.
• Experience in leading teams and training.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Manage the performance of both FOH & BOH employees.
• Promote a fun and positive work environment.
• Oversee people-focused processes and systems.
• Provide initial and ongoing training using SmashConnect, LMS, and 4-step training.
• Reward and recognize high performance.
• Maintain daily operational checklists and ensure food safety compliance.
• Uphold guest service standards and drive guest experience metrics.

Skills

People management

Communication

Time management

Leadership

Job description

Smashburger in Parsippany-Troy Hills, NJ, is seeking a Shift Leader to champion better burgers through staffing, training, and guest service excellence. You will manage frontline and back-of-house teams, uphold safety standards, and drive a positive work atmosphere in a fast-paced restaurant.

The role requires strong communication, leadership, and the ability to work nights, weekends, and holidays. Competitive benefits and growth opportunities are offered.