Restaurant Shift Leader – Operations & Guest Experience

Landed; Lincoln (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Landed in Lincoln, CA seeks a Shift Manager to oversee daily restaurant operations and ensure smooth service. You will supervise the shift, provide feedback to the GM on performance and equipment status, and coordinate staffing to maintain readiness for customers.

Responsibilities include cash handling, opening/closing procedures, assisting staff, handling customer feedback, and maintaining a clean, safe, and welcoming environment. Strong communication and multitasking are essential.

Qualifications

• California Food Handler Card required prior to first shift.
• Responsible Beverage Services (RBS) Certification required prior to orientation/hire date.
• Must be at least 21 years of age.
• Basic mathematical skills: ability to make change.
• Basic reading and writing skills.
• Basic computer skills.
• Excellent communication skills.
• Multi-task oriented.

Responsibilities

• Cash Management – ensuring all drawers and safe are properly set up and accounted for
• Make sure the restaurant is completely ready for opening and properly shut down at closing and last one out at night
• Assist servers, busser, hosts, bartenders, to-go, expo and kitchen when necessary
• Account for all customer payments (responsible for register)
• Answer phones for manager inquiries
• Take customer orders and reservations
• Check in with customers regarding their dining experience
• Handle any customer complaints or discrepancies
• Make sure employees are staying busy with focus on customers
• Communicate any missing items or relevant information in the manager log and/or to the GM

Skills

Food Handler Card

RBS Certification

Age 21+

Mathematics

Reading & Writing

Computer Skills

Communication

Multitasking

Job description

Landed in Lincoln, CA seeks a Shift Manager to oversee daily restaurant operations and ensure smooth service. You will supervise the shift, provide feedback to the GM on performance and equipment status, and coordinate staffing to maintain readiness for customers.

Responsibilities include cash handling, opening/closing procedures, assisting staff, handling customer feedback, and maintaining a clean, safe, and welcoming environment. Strong communication and multitasking are essential.