Restaurant Shift Lead: Front and Back of House Coach

Landed; El Segundo (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Landed is seeking a Shift Lead in California to assist the General Manager and Executive Kitchen Manager in daily front and back of house operations. The role requires full certification in all FOH and BOH positions and is non-exempt.

You will help train staff, supervise service, and ensure safety standards and guest satisfaction. You will support opening/closing, manage line checks, and oversee POS tasks while contributing to menu rollouts and ongoing staff development.

Qualifications

• Prior kitchen and FOH experience
• Demonstrated leadership skills, including coaching, and motivating a team
• Solid base knowledge of culinary technique and its practical application
• Must enjoy and be able to succeed in a fast-paced and high stress work environment
• Customer service focused and solution oriented
• Ability to work a flexible schedule based on restaurant needs
• Commitment to continuing culinary development in both technique and perspective
• Ongoing current Food Safety Manager certification
• Bilingual Spanish/English is a plus

Responsibilities

• Exemplifying exceptional guest service and fostering an enthusiastic and uplifting environment
• Assisting with enforcing safe work behaviors and safety standards to maintain a safe workplace
• Assisting the GM in training front of house team members to achieve policies and procedures
• Assisting the Executive Kitchen Manager in training kitchen team members via certification
• Assisting in rollout of limited time menu offers or new menu items and recipe changes
• Assisting in setup of service stations (salad, grill, carve, cashier, Prep, Dish, Bus)
• Advising managers of employee-related issues and assisting with training
• Reviewing and guiding Front of House team members training checklist and certification
• Assisting in morning and evening line checks, tastings and pre-shift meetings
• Participating in food safety and line checks to ensure standards
• Participating in employee safety training and LMS signoffs
• Handling guest complaints when GM/EKM not present
• Assisting with opening/closing of the restaurant per schedule
• Supporting POS functions and policy adherence (Aloha & Olo)
• Conducting nightly notes and entering sales into trackers
• Supporting operations with other duties as assigned
• All other duties as assigned

Skills

Kitchen experience

FOH experience

Leadership

Culinary technique

Customer service

Flexibility

Food safety

Bilingual Spanish/English

Job description

Landed is seeking a Shift Lead in California to assist the General Manager and Executive Kitchen Manager in daily front and back of house operations. The role requires full certification in all FOH and BOH positions and is non-exempt.

You will help train staff, supervise service, and ensure safety standards and guest satisfaction. You will support opening/closing, manage line checks, and oversee POS tasks while contributing to menu rollouts and ongoing staff development.