Restaurant Shift Leader: Lead Team & Drive Service

Default CKE Brand; Rockwood (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to support the General Manager and restaurant management team in delivering the business plan. You will help ensure Crew Persons and Team Leaders perform their duties and meet expectations across the job description.

The role emphasizes customer service, sales growth, and adherence to company policies while fostering a positive work environment. The position requires 2–3 years in restaurant management and a high school diploma or GED.

Qualifications

• 2–3 years of restaurant management experience.
• High School Diploma/GED required.
• Strong planning, time management, and problem-solving skills.
• Excellent communication and team-building abilities.

Responsibilities

• Provide a quality product and customer service that delivers total customer satisfaction.
• Strive to improve the skills and performance of all Crew Persons.
• Support efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Comply with all Company policies and procedures regarding business and personnel practices.
• Model and encourage Company shared values.
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external).
• Attend training to remain current on industry trends.
• Participates in company meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Skills

planning

time management

team building

investigative and problem solving

communications

analytical skills

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to support the General Manager and restaurant management team in delivering the business plan. You will help ensure Crew Persons and Team Leaders perform their duties and meet expectations across the job description.

The role emphasizes customer service, sales growth, and adherence to company policies while fostering a positive work environment. The position requires 2–3 years in restaurant management and a high school diploma or GED.