Restaurant Shift Leader: Elevate Service & Team Performance

Ultipro; Caseyville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager with management duties and to supervise Crew Persons and Team Leaders. The role supports the restaurant's business plan and ensures staff perform their duties and meet expectations.

The ideal candidate will have 2–3 years in restaurant management, a high school diploma, strong planning and time-management skills, and the ability to lead teams, solve problems, and handle cash responsibilities.

Qualifications

• Approximately 2–3 years of restaurant management experience.
• HS diploma or GED required.
• Strong planning and time-management skills.
• Team-building and problem-solving abilities.
• Reliable transportation and valid driver's license

Responsibilities

• Provide quality customer service and ensure guest satisfaction.
• Support sales and manage shift activities to maximize profitability.
• Enforce company policies and promote shared values.
• Communicate clearly with staff and management.
• Attend trainings and meetings as required.

Skills

Restaurant management

Time management

Team leadership

Customer service

Cash handling

Education

High School Diploma or GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager with management duties and to supervise Crew Persons and Team Leaders. The role supports the restaurant's business plan and ensures staff perform their duties and meet expectations.

The ideal candidate will have 2–3 years in restaurant management, a high school diploma, strong planning and time-management skills, and the ability to lead teams, solve problems, and handle cash responsibilities.