Restaurant Shift Leader: Inspire Teams & Service

Dairy Queen; Weimar (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen in Weimar, Texas is seeking a Shift Leader to guide hourly staff during shifts and perform all crew responsibilities including customer service, product preparation, cash handling, and drive-thru duties.

The role emphasizes hands-on leadership, staff training, and collaboration with management to ensure quality, value, and guest satisfaction during peak and non-peak periods.

Qualifications

• Must be at least 18 years old.
• High school diploma required.
• 1-year minimum management experience in a restaurant chain.
• Strong customer service and teambuilding abilities.
• Professional communication and conflict resolution skills.
• Flexible hours to cover business needs.

Responsibilities

• Assist in managing restaurant areas during scheduled shifts.
• Ensure proper staffing and task delegation per schedule.
• Conduct orientation, training and evaluation of crew members.
• Assist at the point of sale with promotions.
• Ensure guest service meets quality, value and cleanliness standards.
• Handle customer complaints promptly and escalate when needed.
• Contribute to business plan execution through tasks and projects.
• Maintain cash accountability reports on shifts.
• Perform duties of non-management positions as needed.
• Inform supervision of significant issues promptly.
• Perform other duties as requested.

Skills

Customer service excellence

Leadership

Teamwork

Communication skills

Problem solving

Education

High school diploma

Job description

Dairy Queen in Weimar, Texas is seeking a Shift Leader to guide hourly staff during shifts and perform all crew responsibilities including customer service, product preparation, cash handling, and drive-thru duties.

The role emphasizes hands-on leadership, staff training, and collaboration with management to ensure quality, value, and guest satisfaction during peak and non-peak periods.