Restaurant Shift Leader: Lead Frontline Service

Dairy Queen - Schulenburg; Schulenburg (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen - Schulenburg is seeking a Shift Leader to supervise hourly staff during shifts, ensuring service, food quality, and smooth operations across all roles. You will lead by example, coach teammates, and uphold standards for guest satisfaction and safety.

The role requires 1 year of restaurant management experience, a high school diploma, and strong communication, math, and problem-solving skills. Flexible hours and team collaboration are key.

Qualifications

• Must have at least 1 year of management experience in a restaurant.
• High school diploma required.
• Exceptional dedication to customer service.
• Strong teambuilding and communication skills.
• Proficient in math and basic Windows computer use.

Responsibilities

• Assist management in daily restaurant operations during shifts.
• Oversee staffing, scheduling, and break rotation.
• Train and evaluate crew members across functions.
• Support customer service at the point of sale.
• Handle guest concerns and escalate as needed.
• Ensure cleanliness, quality, and compliance with standards.

Skills

Management experience

Customer service

Team building

Professionalism

Strong communication skills

Conflict resolution

Math

Windows-based computer literacy

Education

High school diploma

Tools

POS systems

Job description

Dairy Queen - Schulenburg is seeking a Shift Leader to supervise hourly staff during shifts, ensuring service, food quality, and smooth operations across all roles. You will lead by example, coach teammates, and uphold standards for guest satisfaction and safety.

The role requires 1 year of restaurant management experience, a high school diploma, and strong communication, math, and problem-solving skills. Flexible hours and team collaboration are key.