Shift Leader: Fast-Paced Restaurant Leadership

Chicken Salad Chick; Del City (OK); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Employee meal discounts

Paid time off

Job summary

Chicken Salad Chick is hiring a Shift Leader to oversee daily restaurant operations during their shift. You will supervise staff, train new hires, ensure guest satisfaction, and uphold brand standards in a fast-paced environment.

The role emphasizes leadership, teamwork, and operational excellence with opportunities for growth into higher management and a strong customer-focused culture.

Qualifications

• Must be at least 18 years old.
• Must fluently speak and understand English.
• Minimum 1 year of customer-facing restaurant experience.
• At least 1 year of supervisory or leadership experience preferred.
• Must obtain state/local food handler’s certification.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage time effectively in a fast-paced environment.
• Knowledge of health/food safety and restaurant operations.

Responsibilities

• Supervise, motivate, and manage restaurant staff during the shift.
• Train new employees in procedures, guest experience, and company standards.
• Monitor employee performance and provide feedback.
• Lead shifts by assigning tasks and ensuring smooth hand-offs.
• Coach and support team members to improve speed, service, and execution.
• Ensure restaurant is staffed and compliant with policies and health & safety regulations.
• Oversee all shifts, monitor food prep, service delivery, and cleanliness.
• Track and manage cash and POS transactions; reconcile cash.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem solving

Organizational skills

Education

High school diploma or equivalent

Hospitality or business coursework (college)

Tools

Basic computer skills

Job description

Chicken Salad Chick is hiring a Shift Leader to oversee daily restaurant operations during their shift. You will supervise staff, train new hires, ensure guest satisfaction, and uphold brand standards in a fast-paced environment.

The role emphasizes leadership, teamwork, and operational excellence with opportunities for growth into higher management and a strong customer-focused culture.