Restaurant Shift Leader – Guest Experience

TGI Fridays - 64212; West Orange (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

TGI Fridays in West Orange, NJ seeks a Shift Supervisor to lead daily operations, supervise staff, and ensure guests receive accurate orders with high service standards.

Responsibilities include running shifts, coaching team members, addressing guest concerns, and maintaining food safety. Must be able to lift up to 30 lbs and stand for long periods; minimum 1 year restaurant experience required.

Qualifications

• One year of external restaurant experience.
• Must be able to read, write and speak English.
• Must be able to lift up to 30 lbs.

Responsibilities

• Supervise operations during scheduled shifts, ensuring standards, quality and cleanliness.
• Proactively run a shift and anticipate Guest needs.
• Lead and motivate team members to maintain high guest satisfaction.
• Communicate with service staff, kitchen staff and management about tickets and potential problems.
• Conduct safety and line checks to meet food and beverage standards.

Job description

TGI Fridays in West Orange, NJ seeks a Shift Supervisor to lead daily operations, supervise staff, and ensure guests receive accurate orders with high service standards.

Responsibilities include running shifts, coaching team members, addressing guest concerns, and maintaining food safety. Must be able to lift up to 30 lbs and stand for long periods; minimum 1 year restaurant experience required.