Shift Supervisor: Leadership, Training & Guest Experience

TGI Fridays; Linden (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

TGI Fridays is seeking a Shift Supervisor to supervise daily operations, lead a diverse team, and ensure guests receive outstanding service. You will manage shifts, coordinate with front-of-house and kitchen staff, and uphold food safety and brand standards in a fast-paced environment.

Ideal candidates are customer-focused, able to communicate effectively, and comfortable managing a multi-million-dollar restaurant operation.

Qualifications

• Love making guests feel good and provide exceptional service.
• Strong communication and customer service skills across diverse guests.
• Ability to manage a multi‑million‑dollar business and lead a team.
• Willingness to complete background checks and pass safety standards.

Responsibilities

• Supervise operations during scheduled shifts, ensuring standards, quality and cleanliness.
• Lead and motivate team members, provide coaching and feedback.
• Ensure guests receive accurate orders and timely service.
• Maintain food safety and line checks to meet standards.
• Prepare end-of-shift reports and document issues for follow-up.

Job description

TGI Fridays is seeking a Shift Supervisor to supervise daily operations, lead a diverse team, and ensure guests receive outstanding service. You will manage shifts, coordinate with front-of-house and kitchen staff, and uphold food safety and brand standards in a fast-paced environment.

Ideal candidates are customer-focused, able to communicate effectively, and comfortable managing a multi-million-dollar restaurant operation.