Restaurant Shift Lead — Growth, Training & Flexible Hours

Wendys; Athol Springs (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Employee discounts

Training programs

Job summary

Wendy's in Hamburg, NY is seeking a Restaurant Shift Manager to lead a fast-paced team during your shift, ensuring quality, safety and customer satisfaction. You will mentor crew, manage opening and closing procedures, and uphold food safety standards while collaborating with the management team to meet sales and operational targets.

This role offers opportunities for career growth, competitive benefits, and a supportive, family-friendly environment that values teamwork and customer focus.

Qualifications

• Experience in supervisory or managerial role within restaurant operations.
• Strong leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices in food handling.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Lead and supervise restaurant crew during shifts, delegating tasks and guiding performance.
• Deliver outstanding customer service by greeting customers and resolving issues promptly.
• Oversee opening/closing procedures, cash handling, and stock management.
• Create and manage shift schedules to ensure adequate staffing.
• Train new hires and provide ongoing development for team members.
• Monitor sales and expenses to meet financial targets and improve efficiency.
• Communicate with management and kitchen staff to coordinate operations.

Skills

Leadership

Interpersonal skills

Food safety knowledge

Organizational skills

Time management

Flexibility

Education

High school diploma or equivalent

Hospitality management degree preferred

Job description

Wendy's in Hamburg, NY is seeking a Restaurant Shift Manager to lead a fast-paced team during your shift, ensuring quality, safety and customer satisfaction. You will mentor crew, manage opening and closing procedures, and uphold food safety standards while collaborating with the management team to meet sales and operational targets.

This role offers opportunities for career growth, competitive benefits, and a supportive, family-friendly environment that values teamwork and customer focus.