Restaurant Shift Leader – Flexible Hours & Growth

McAlister's Deli; Opelousas (LA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Free Wellness Services

401(k) with Generous Match for Those

Flexible Hours

Promotion From Within

Discounted Meals

Free Branded Swag

Safety Shoe Purchase Program

Gym Membership Discounts

Access to Advanced Pay

Affordable Lifestyle and Wellbeing

Job summary

McAlister’s Corporation in Opelousas, LA, is seeking a Restaurant Shift Leader to assist in daily restaurant operations and supervise team members in the absence of upper management.

You will help maintain food quality, safety, and cleanliness while addressing guest concerns and training staff across front-of-house and back-of-house areas. This role emphasizes teamwork and adaptability in a fast-paced setting.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
• Worked in a fast paced environment.
• Retail experience

Responsibilities

• Provide supervision during assigned shifts.
• Ensure a positive experience for team members and guests.
• Manage FOH and BOH shift responsibilities including staffing and labor cost controls.
• Monitor speed of service to maintain guest satisfaction.
• Handle guest comments and complaints and escalate as needed.
• Oversee daily shifts to maintain McAlister’s standards of quality and cleanliness.
• Assist in ongoing training of team members and new hires, and perform line checks as needed.
• Enforce uniform policy and standards and ensure proper cash handling.

Skills

Supervisory experience

Team leadership

Communication

Customer service

Education

High School Diploma or equivalent

Job description

McAlister’s Corporation in Opelousas, LA, is seeking a Restaurant Shift Leader to assist in daily restaurant operations and supervise team members in the absence of upper management.

You will help maintain food quality, safety, and cleanliness while addressing guest concerns and training staff across front-of-house and back-of-house areas. This role emphasizes teamwork and adaptability in a fast-paced setting.