Hospitality Shift Leader — Elevate Guest Experience

Capstone Group; Elizabethton (TN); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free Meals while working (Discounts)

Paid Time Off

Tuition reimbursement

See a complete list of benefits at cap

Capstone benefits portal

Job summary

Capstone Restaurant Group in Elizabethton, TN, is seeking a Shift Leader to support the Assistant Manager and General Manager. You will ensure hospitality excellence, supervise team members, and help uphold the restaurant's standards.

This role requires 18+ years, flexibility for opening/closing shifts, and reliable transportation. Capstone offers competitive wages, medical insurance, team bonuses, and tuition reimbursement.

Qualifications

• Must be 18 years or older.
• Flexible hours including opening and closing shifts.
• Reliable transportation and method of communication with restaurant.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are met.
• Path and monitor restaurant operations to anticipate and correct issues.
• Enforce quality, service, and cleanliness standards.
• Maintain proper staffing levels and labor costs.
• Train and supervise Team Members.
• Support initiatives to maximize sales and minimize controllable costs.
• Plan and execute operational routines during shifts.
• Maintain teamwork and professional appearance.

Skills

Clear communication

Interpersonal skills

Leadership

Guest focus

Decision making under pressure

Teamwork

Organization & prioritization

Job description

Capstone Restaurant Group in Elizabethton, TN, is seeking a Shift Leader to support the Assistant Manager and General Manager. You will ensure hospitality excellence, supervise team members, and help uphold the restaurant's standards.

This role requires 18+ years, flexibility for opening/closing shifts, and reliable transportation. Capstone offers competitive wages, medical insurance, team bonuses, and tuition reimbursement.