Restaurant Shift Leader: Drive Service & Team Performance

Ultipro; Philadelphia (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager or on-duty supervisor with daily operations and to work with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan. You will help Crew Persons and Team Leaders meet their job expectations and performance standards.

This role requires strong planning, time management, and problem solving, plus the ability to lead a team, manage cash handling, and communicate effectively with staff and

Qualifications

• Requires 2–3 years in restaurant management or related experience.
• High School Diploma or GED is required.
• Strong planning, time management, and problem solving skills.

Responsibilities

• Assist General Manager on duty with daily operations.
• Supervise Crew Persons and Team Leaders to meet standards.
• Lead shift activities to support sales and minimize costs.
• Ensure adherence to company policies and procedures.
• Communicate effectively with staff and customers.
• Participate in training, meetings, and special projects.

Skills

Leadership

Time management

Team building

Problem solving

Cash handling

Communication skills

Analytical skills

Education

GED or HS diploma

Job description

Ultipro is seeking a Shift Leader to assist the General Manager or on-duty supervisor with daily operations and to work with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan. You will help Crew Persons and Team Leaders meet their job expectations and performance standards.

This role requires strong planning, time management, and problem solving, plus the ability to lead a team, manage cash handling, and communicate effectively with staff and