Restaurant Shift Leader

Ascent Hospitality Management; Ankeny (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Shift Leaders to join their team in Ankeny. This exciting role involves supporting management in achieving restaurant goals through effective leadership and customer service. You will ensure menu items are prepared to perfection while fostering a positive team environment. With competitive wages and flexible scheduling, this opportunity is perfect for those looking to advance their career in the hospitality sector. Enjoy benefits like free meals and anniversary checks while making a difference in guest experiences every day.

Benefits

Free Employee Meals

Family Discounts

Flexible Hours

Career Advancement Opportunities

Referral Bonus

Structured Training Program

Closed on Christmas Day

Yearly Anniversary Checks

Qualifications

• Support management in meeting restaurant goals.
• Hands-on leadership to ensure guest satisfaction.

Responsibilities

• Prepare and present menu items safely and properly.
• Lead shifts by assigning tasks and motivating the team.
• Review shift results and communicate with management.

Skills

Leadership

Team Motivation

Customer Service

Education

High School Diploma

Job description

Perkins Restaurant is now hiring Shift Leaders for our Perkins Restaurant in Ankeny. Hourly rate is $15 - $18 depending on experience.

Stop in any time to apply at:

714 Oralabor Rd. - Ankeny

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for recruiting other great employees
10. Career advancement opportunities with financial rewards*

Ask manager for details.

SUMMARY OF POSITION

A shift leader supports management in meeting restaurant goals through implementing, managing, and enforcing company policies, procedures, programs, and performance standards. This role involves taking a hands-on leadership role to deliver:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports to: General Manager or Manager on duty.

Internal contacts: All levels of store personnel and home office departments.

External contacts: Guests and distributors.

POSITION ACTIVITIES AND TASKS

Ensure menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, following all procedures and regulations. Perform or assist with all restaurant functions as needed.

Shift Readiness – Prepare each shift through planning, inspection, and anticipating challenges. Communicate expectations, assign work stations, and motivate the team.

Direct Your Shift – Lead effectively during the shift, maintaining standards, keeping the team positive and organized, and correcting issues promptly.

Follow Up – Review shift results, communicate with management about performance, guest concerns, and operational issues.

Disclaimer

This description is not exhaustive and may include other duties as assigned. It reflects the essential elements for performance, development, and compensation decisions.