Restaurant Shift Lead | Train, Lead & Delight Guests

Campero USA Corp.; Victorville (CA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Campero USA Corp. in Victorville, CA is seeking a Shift Manager to lead the crew, train staff, and coordinate a smooth end-to-end operation to provide an exceptional Customer Experience.

You will support the General Manager, coach the team, and ensure high standards of service and cleanliness. The role emphasizes guest satisfaction, leadership potential, and the ability to work nights, weekends, and holidays.

Qualifikationen

• Requires High School Diploma or equivalent.
• Minimum 1+ year of experience in similar roles or with customer experience.
• Fluent in English and Spanish; strong leadership potential and guest‑first mindset.

Aufgaben

• Plan duties and responsibilities for each shift.
• Verify compliance of procedures and protocols.
• Attend and resolve problems in restaurant operation.
• Assist the General Manager.
• Coach and lead a team with minimal supervision.
• Involve in operational and technical training of employees.
• Maintain a positive atmosphere of teamwork and energy.
• Verify customer satisfaction and handle complaints.
• Support continuous improvement of processes and procedures.
• Open/close restaurant.
• Assist with inventory and staffing needs.
• Assist with controllables and labor.
• Maintain sanitation, health, cleanliness, and safety standards.

Kenntnisse

Leadership potential

Guest satisfaction

Fluent in English

Fluent in Spanish

Ability to lift 50 lbs

Stand for long periods

Night shifts / Weekends / Holidays

Over 18 years or older

Ausbildung

High School Diploma or equivalent

Tools

Computers

Jobbeschreibung

Campero USA Corp. in Victorville, CA is seeking a Shift Manager to lead the crew, train staff, and coordinate a smooth end-to-end operation to provide an exceptional Customer Experience.

You will support the General Manager, coach the team, and ensure high standards of service and cleanliness. The role emphasizes guest satisfaction, leadership potential, and the ability to work nights, weekends, and holidays.