Restaurant Shift Lead: Guest Service & Ops Leader

Qdoba Restaurants; Braintree (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k for eligible employees

PTO including vacation and sick leave

Tuition reimbursement

Job summary

A leading restaurant chain in Braintree is seeking a Shift Lead to oversee daily operations, maintain service quality, and assist in training staff. This role ensures brand compliance and guest satisfaction while adhering to safety regulations. Candidates must have operational experience, a high school diploma, and strong communication skills. Benefits include health insurance, PTO, and more. Join us in delivering an exceptional guest experience while enjoying a positive work environment.

Qualifications

• Must be at least 18 years old.
• 6+ months of restaurant operations experience.
• Must complete Shift Lead training classes.
• Spanish comprehension is helpful.
• Must have access to adequate transportation.

Responsibilities

• Ensures restaurant cleanliness and excellent service.
• Trains employees according to operational standards.
• Interacts with guests to ensure positive experiences.
• Monitors costs and adheres to budget.
• Complies with state and federal labor laws.

Skills

Restaurant operations experience

Communication in English

Fundamental reading and writing skills

Math skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Braintree is seeking a Shift Lead to oversee daily operations, maintain service quality, and assist in training staff. This role ensures brand compliance and guest satisfaction while adhering to safety regulations. Candidates must have operational experience, a high school diploma, and strong communication skills. Benefits include health insurance, PTO, and more. Join us in delivering an exceptional guest experience while enjoying a positive work environment.