Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Burlington (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A popular restaurant chain located in Burlington, MA, is seeking a Shift Lead to manage restaurant operations in collaboration with the General Manager. The role focuses on delivering a guest-centric culture, ensuring compliance with standards, and training team members. Ideal candidates will have at least 6 months of restaurant experience and a high school diploma. Benefits include medical coverage and PTO. This opportunity promises a dynamic work environment with growth potential.

Qualifications

• Must be at least 18 years old for compliance.
• 6+ months of restaurant operations experience required.
• Must have access to adequate transportation.

Responsibilities

• Maintain brand image through cleanliness and service.
• Encourage teams to deliver excellent guest service.
• Support the General Manager in operational performance.
• Interact with guests, addressing concerns professionally.

Skills

Shift Lead training classes completion

English communication

Basic math and computer skills

Spanish comprehension

Education

High school diploma or equivalent

Job description

A popular restaurant chain located in Burlington, MA, is seeking a Shift Lead to manage restaurant operations in collaboration with the General Manager. The role focuses on delivering a guest-centric culture, ensuring compliance with standards, and training team members. Ideal candidates will have at least 6 months of restaurant experience and a high school diploma. Benefits include medical coverage and PTO. This opportunity promises a dynamic work environment with growth potential.