Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Medford (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k

PTO including vacation and sick time

Tuition reimbursement

Job summary

A leading restaurant chain in Medford is seeking a Shift Lead to oversee daily operations, ensuring compliance with standards and delivering excellent guest service. Candidates must have at least 6 months of restaurant experience and a high school diploma, with skills in communication and basic mathematics. The role includes training new team members and monitoring operational performance. This is an excellent opportunity for individuals looking to advance in the food service industry.

Qualifications

• Must be at least 18 years old.
• 6+ months of restaurant operations experience required.
• Completion of Shift Lead training classes.

Responsibilities

• Ensure restaurant cleanliness and service quality.
• Support General Manager in training staff.
• Analyze restaurant performance with management tools.

Skills

Communication in English

Basic reading and math skills

Spanish comprehension

Education

High school diploma or equivalent

Tools

POS systems

Job description

A leading restaurant chain in Medford is seeking a Shift Lead to oversee daily operations, ensuring compliance with standards and delivering excellent guest service. Candidates must have at least 6 months of restaurant experience and a high school diploma, with skills in communication and basic mathematics. The role includes training new team members and monitoring operational performance. This is an excellent opportunity for individuals looking to advance in the food service industry.