Restaurant Shift Lead — Guest Experience & Growth

Red Robin International; Merrillville (IN); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

50% food discount

Referral bonuses

Health insurance

401k

Paid time off

Job summary

Red Robin International in Merrillville, IN is seeking a Shift Supervisor who can manage day-to-day restaurant operations during mid and closing shifts, under exempt management. You are an ambassador of our brand standards, focused on guest satisfaction, cleanliness, and profitability.

You will receive on-the-job training, may supervise peers, and be eligible for benefits like flexible schedules, team discounts, and referral bonuses.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• High school diploma or equivalent required; some college preferred.

Responsibilities

• Manage day-to-day operations during mid and closing shifts under exempt management.
• Ensure guest satisfaction, cleanliness, and product quality.
• Lead and train team members; resolve conflicts and optimize profitability.
• Maintain brand standards and foster a positive guest experience.

Skills

Leadership

Communication

Conflict resolution

Analytical decision-making

Supervisory skills

Education

High school diploma or equivalent

Some college preferred

Tools

POS systems

Restaurant software

Job description

Red Robin International in Merrillville, IN is seeking a Shift Supervisor who can manage day-to-day restaurant operations during mid and closing shifts, under exempt management. You are an ambassador of our brand standards, focused on guest satisfaction, cleanliness, and profitability.

You will receive on-the-job training, may supervise peers, and be eligible for benefits like flexible schedules, team discounts, and referral bonuses.