Restaurant Shift Lead - Flexible Hours & Growth

Wendys; New York; On-site; USD 48,712,000 - 53,065,000; Full time

Benefits offered by this job

Employee Discount Program

Health care option

Paid time off

401(k) with employer match

Job summary

Wendy's in Amherst, NY is seeking a Restaurant Shift Manager to oversee operations during the closing shift until 3:00 AM. You will lead a team of crew members, ensure top-quality food, cleanliness, and service, and uphold company policies and procedures.

The role emphasizes strong leadership, training, and accountability, with opportunities for career growth and advancement within the Wendy's organization.

Qualifications

• Leadership and interpersonal skills required to manage a restaurant shift.
• Strong problem solving and decision making ability.
• Ability to create a customer-first team mindset.
• Commitment to food safety procedures and ServSafe standards.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Lead and supervise restaurant crew during the shift.
• Coach, train, and provide feedback to team members.
• Ensure outstanding customer service and handle complaints promptly.
• Oversee opening/closing procedures and cash handling.
• Monitor food safety, sanitation, and inventory; order supplies as needed.
• Create and maintain shift schedules; coordinate with management.
• Train new hires on policies and responsibilities; support development.
• Monitor sales and expenses to achieve financial targets and profitability.
• Communicate with management and collaborate with kitchen staff for seamless operations.

Job description

Wendy's in Amherst, NY is seeking a Restaurant Shift Manager to oversee operations during the closing shift until 3:00 AM. You will lead a team of crew members, ensure top-quality food, cleanliness, and service, and uphold company policies and procedures.

The role emphasizes strong leadership, training, and accountability, with opportunities for career growth and advancement within the Wendy's organization.