Restaurant Shift Lead: Elevate Service & Team

Fulenwider Enterprises dba KFC & Taco Bell; Charlotte (NC); On-site; USD 29,000 - 42,000; Full time

Job summary

Fulenwider Enterprises KFC and Taco Bell is seeking a Shift Manager to captain the shift, leading a crew and ensuring smooth operations and outstanding customer service. You will supervise the team, handle customer inquiries, and uphold company standards in a fast-paced environment.

Responsibilities include staff training, food safety, cash handling, inventory management, and shift reporting. The ideal candidate has restaurant or fast-food experience, strong leadership and communication, and

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).

Responsibilities

• Oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Motivate and guide your team to deliver exceptional service.
• Interact with customers, take orders, and ensure a memorable dining experience.
• Maintain high food safety standards in preparation, storage, and handling.
• Handle cash registers, process payments, and maintain accurate records.
• Keep inventory tracked, order supplies, and manage stock rotation.
• Prepare shift reports including sales and labor costs.
• Train new team members on policies and customer service standards.

Skills

Leadership

Communication

Adaptability

Availability

Food Safety

Job description

Fulenwider Enterprises KFC and Taco Bell is seeking a Shift Manager to captain the shift, leading a crew and ensuring smooth operations and outstanding customer service. You will supervise the team, handle customer inquiries, and uphold company standards in a fast-paced environment.

Responsibilities include staff training, food safety, cash handling, inventory management, and shift reporting. The ideal candidate has restaurant or fast-food experience, strong leadership and communication, and