Shift Lead - Fast-Food Team Leader

Fulenwider Group; Town of Homestead (WI); Sur place; USD 40 000 - 46 000; Plein temps

Résumé du poste

Fulenwider Enterprises operates KFC and Taco Bell restaurants and seeks a Shift Manager to lead the shift, supervise crew, and ensure smooth operations with outstanding customer service.

You will drive performance, uphold food safety standards, handle guest concerns, and foster a positive work environment. The role requires flexibility for evenings, weekends, and holidays, with compensation aligned to US fast-food supervisor market rates.

Qualifications

• Experience in restaurant or fast-food operations.
• Proven leadership and staff-motivating abilities.
• Clear, effective communication with customers and team.
• Ability to adapt quickly in a fast-paced setting.
• Flexible availability: evenings, weekends, holidays.
• Food Safety Certification preferred but not required (on-the-job training available).

Responsabilités

• Oversee all restaurant activities during your shift, manage staff, handle guest inquiries, ensure policy adherence.
• Motivate and guide the team to deliver excellent service and maintain a positive work environment.
• Interact with customers, take orders, and ensure a memorable dining experience.
• Maintain high food safety standards across prep, storage, and handling.
• Handle cash, process payments, and keep accurate records.
• Monitor inventory and stock levels; place orders as needed.
• Prepare shift reports with sales, labor, and incidents.
• Train new hires on policies, procedures, and customer service standards.
• Resolve issues quickly to keep operations running smoothly.
• Maintain cleanliness and organization of the restaurant.
• Assist in promoting new menu items and promotions to drive sales.

Connaissances

Experience

Leadership

Communication

Adaptability

Availability

Food Safety Certification

Description du poste

Fulenwider Enterprises operates KFC and Taco Bell restaurants and seeks a Shift Manager to lead the shift, supervise crew, and ensure smooth operations with outstanding customer service.

You will drive performance, uphold food safety standards, handle guest concerns, and foster a positive work environment. The role requires flexibility for evenings, weekends, and holidays, with compensation aligned to US fast-food supervisor market rates.