Restaurant Service Manager: Lead Teams & Guest Experience

Texas Roadhouse, Inc.

North Olmsted (OH)

On-site

USD 54,000 - 63,000

Full time

14 days+

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Benefits offered by this job

Medical plans
Dental Insurance
Vision Insurance
Paid Vacation & Leave
401(k) Retirement Plan
Tuition Reimbursement
Profit-Sharing Program
RSU Program
Community involvement opportunities
Holiday bonus

Job summary

Texas Roadhouse is seeking a Service Manager to lead Front of House operations, drive guest satisfaction, and oversee staff performance and scheduling. The role emphasizes sales growth, safety, and adherence to policies within a welcoming, team-focused culture.

The position offers a comprehensive rewards package and opportunities for career advancement within our people-first environment.

Qualifications

  • Managing Front of House employees, including coaching and discipline.
  • Directing work and scheduling for staff.
  • Enforcing liquor laws and Responsible Alcohol Service guidelines.

Responsibilities

  • Drive sales, steps of service, and guest satisfaction.
  • Oversee compliance with employment policies and restaurant cleanliness and guest safety.
  • Provide Front of House training and evaluate staff performance.
  • Manage liquor orders and control liquor costs.
  • Hire and interview Front of House staff; set weekly schedules.

Skills

Leadership
Front of House training
Performance evaluation
Scheduling
Food safety

Job description

Texas Roadhouse is seeking a Service Manager to lead Front of House operations, drive guest satisfaction, and oversee staff performance and scheduling. The role emphasizes sales growth, safety, and adherence to policies within a welcoming, team-focused culture.

The position offers a comprehensive rewards package and opportunities for career advancement within our people-first environment.

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