Service Manager: Lead Front-of-House Success & Growth

Texas Roadhouse, Inc.; Methuen (MA); On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid time off

Parental & Bereavement leave

Adoption assistance

Disability insurance

Life & accident insurance

Identity theft protection

Employee assistance program

Travel insurance

401(k)

Flexible spending accounts

Tuition reimbursement

Profit sharing

RSU program

Holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to lead Front of House operations, drive guest satisfaction, and manage schedules on-site. The role emphasizes training, performance coaching, and adherence to safety and liquor guidelines.

The position offers a comprehensive benefits package and opportunities for career growth within a people‑first culture that values legendary service.

Responsibilities

• Driving sales, steps of service, and guest satisfaction.
• Enforcing employment policies and ensuring restaurant cleanliness and guest safety.
• Providing or directing Front of House training.
• Managing Front of House performance, including evaluations and coaching.
• Managing liquor orders and controlling liquor costs.
• Ensuring Responsible Alcohol Service guidelines are followed.
• Developing key employees through feedback and coaching.
• Interviewing and hiring Front of House staff.

Skills

People management

Guest satisfaction

Training & coaching

Scheduling

Liquor cost control

Safe service & compliance

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to lead Front of House operations, drive guest satisfaction, and manage schedules on-site. The role emphasizes training, performance coaching, and adherence to safety and liquor guidelines.

The position offers a comprehensive benefits package and opportunities for career growth within a people‑first culture that values legendary service.