Restaurant Service Manager: Lead Guest Experience & Growth

honeygrow

Quakertown (Bucks County)

On-site

USD 23,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off
Holiday Closures
401(k) with company match
Health, Dental, Vision
Meal Benefits
Tips
Performance Reviews
Referral Bonus
Career Growth

Job summary

honeygrow, a Philadelphia-area fast-casual restaurant, is seeking a restaurant leadership role to drive day-to-day operations and guest satisfaction. You will lead staff, enforce standards, and ensure a high-quality experience with our hg Engine.

The role requires at least 1 year of restaurant experience, 18+, and strong food prep. ServSafe certification is preferred. We offer competitive wages plus tips, PTO, and growth opportunities.

Qualifications

  • Must be at least 18 years old.
  • Must be able to meet the scheduling needs of the restaurant.
  • Strong food prep experience.
  • ServSafe Certification preferred.
  • Previous training experience preferred.
  • Minimum one year of restaurant experience.

Responsibilities

  • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
  • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
  • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
  • Oversee cash management, nightly report packaging and all other administrative work relative to daily operations.
  • Actively train, coach, and develop all employees with patience and diligence.
  • Ensure we deliver a fantastic guest experience executing our hg Engine with speed, accuracy, cleanliness, and hospitality.

Skills

Restaurant experience
Training ability
Customer service

Education

ServSafe Certification

Job description

honeygrow, a Philadelphia-area fast-casual restaurant, is seeking a restaurant leadership role to drive day-to-day operations and guest satisfaction. You will lead staff, enforce standards, and ensure a high-quality experience with our hg Engine.

The role requires at least 1 year of restaurant experience, 18+, and strong food prep. ServSafe certification is preferred. We offer competitive wages plus tips, PTO, and growth opportunities.

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