Restaurant Service Manager: Lead Guest Experience & Growth

Logan's Roadhouse; Midwest City (OK); On-site; USD 45,000 - 70,000; Full time

Job summary

Logan's Roadhouse in Midwest City, OK is seeking a Service Manager to deliver exceptional customer service, drive guest satisfaction, and build lasting guest relationships. You will solve problems quickly while contributing to revenue growth and a positive work environment.

You will lead both front- and back-of-house teams, train staff, enforce food safety standards, and monitor costs to optimize profitability while upholding the Logan's Roadhouse brand and culture of excellence.

Qualifications

• High school diploma or GED is required.
• 3+ years of restaurant experience with supervisory responsibilities.
• Proven leadership and management capabilities.
• Excellent communication and customer service skills.
• Energetic, flexible, and able to motivate a team.
• Strong attention to detail and adherence to standards.
• Familiarity with food safety and sanitation requirements.

Responsibilities

• Deliver superior service and maximize guest satisfaction.
• Interact with guests and maintain a positive dining experience.
• Respond to customer complaints quickly and effectively.
• Oversee daily restaurant operations and staffing.
• Train and develop team members; provide coaching and feedback.
• Ensure compliance with sanitation, safety, and HACCP standards.
• Monitor budgets, food costs, and labor to drive profitability.

Skills

Leadership

Communication

Team motivation

Problem solving

Adaptability

Computer skills

Education

High school diploma or GED

Job description

Logan's Roadhouse in Midwest City, OK is seeking a Service Manager to deliver exceptional customer service, drive guest satisfaction, and build lasting guest relationships. You will solve problems quickly while contributing to revenue growth and a positive work environment.

You will lead both front- and back-of-house teams, train staff, enforce food safety standards, and monitor costs to optimize profitability while upholding the Logan's Roadhouse brand and culture of excellence.