Restaurant Service Manager: Lead Guest Experience & Growth

LOGAN; Mobile (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional guest service, monitor satisfaction, and develop strategies to enhance the dining experience. This role emphasizes building lasting guest relationships, problem solving, and contributing to revenue growth while maintaining a productive work environment.

The position requires strong leadership, supervisory experience, and the ability to manage daily operations, training, and adherence to safety standards, with a focus on cost control and

Qualifications

• High school diploma or GED required.
• 3+ years restaurant management experience.
• Front and back of house supervision experience.
• Strong leadership and communication skills.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Interact with guests and build lasting relationships.
• Respond to customer complaints efficiently and accurately.
• Review product quality and research new vendors.
• Train and develop team members for high standards of service.
• Ensure sanitation and safety regulations are followed.
• Manage day-to-day restaurant operations, including scheduling.
• Uphold company policies and promote a positive brand image.

Skills

Leadership

Communication

Customer service

Team motivation

Supervisory experience

Education

High school diploma or GED

Tools

Strong computer skills

Job description

LOGAN is seeking a Service Manager to deliver exceptional guest service, monitor satisfaction, and develop strategies to enhance the dining experience. This role emphasizes building lasting guest relationships, problem solving, and contributing to revenue growth while maintaining a productive work environment.

The position requires strong leadership, supervisory experience, and the ability to manage daily operations, training, and adherence to safety standards, with a focus on cost control and