Guest Experience & Service Manager — Flexible Hours

LOGAN; Bevis (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

LOGAN in Ohio is seeking a Service Manager to deliver exceptional guest experiences while monitoring satisfaction and driving revenue growth. You will lead front-of-house and back-of-house teams, ensure smooth daily operations, and uphold brand standards.

The role emphasizes coaching staff, managing costs, maintaining sanitation and safety, building vendor relationships, and using feedback to enhance the dining experience.

Qualifications

• High school diploma or GED is required.
• Experience as a Front of House and Back of House manager.
• 3+ years in restaurant management.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Supervise front of house and back of house operations to ensure smooth daily service.
• Ensure sanitation and safety regulations are followed at all times.
• Manage inventory and control food and beverage costs to improve profitability.
• Coach and develop team members to uphold high standards of service.

Skills

Leadership

Customer service

Communication

Team management

Education

High school diploma or GED

Tools

POS systems

Job description

LOGAN in Ohio is seeking a Service Manager to deliver exceptional guest experiences while monitoring satisfaction and driving revenue growth. You will lead front-of-house and back-of-house teams, ensure smooth daily operations, and uphold brand standards.

The role emphasizes coaching staff, managing costs, maintaining sanitation and safety, building vendor relationships, and using feedback to enhance the dining experience.