Restaurant Service Manager — Guest Experience & Growth

LOGAN; Kissimmee (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional guest experiences and drive revenue growth while leading a team to excellence. You will oversee daily restaurant operations, mentor staff, and ensure compliance with sanitation, safety, and company policies.

The role requires a strong background in Front and Back of House management, supervisory experience, and a proactive approach to resolving guest concerns and improving the dining experience.

Qualifications

• Requires high school diploma or GED.
• Experience as Front of House and Back of House manager.
• 3+ years in restaurant roles and supervisory responsibility.
• Strong leadership, communication, and motivational skills.
• Follows company service standards and can manage cash handling.

Responsibilities

• Deliver superior service and maximize guest satisfaction.
• Train and develop team to maintain high service standards.
• Oversee day-to-day restaurant operations, opening/closing, scheduling.
• Monitor quality and manage costs to maintain profitability.
• Ensure compliance with sanitation, safety and alcohol regulations.
• Maintain relationships with vendors and manage inventory.

Skills

Leadership

Customer service

Team motivation

Communication

Problem solving

Computer skills

Supervisory skills

Education

High school diploma or GED

Food handler certification

Alcohol dispensing certification

Tools

Point-of-sale systems

Job description

LOGAN is seeking a Service Manager to deliver exceptional guest experiences and drive revenue growth while leading a team to excellence. You will oversee daily restaurant operations, mentor staff, and ensure compliance with sanitation, safety, and company policies.

The role requires a strong background in Front and Back of House management, supervisory experience, and a proactive approach to resolving guest concerns and improving the dining experience.