Restaurant Service Leader

Paycom - ATS; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Paycom - ATS in Baltimore, MD seeks a Restaurant Supervisor to lead daily service, coach servers and bussers, and ensure warm, attentive guest experiences. You will oversee dining room flow, cleanliness, and safety, while coordinating with kitchen and bar teams in a fast-paced environment.

The role emphasizes leadership, reliable multitasking, and flexibility to work various shifts, including holidays and weekends, to deliver memorable guest interactions.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Supervise restaurant staff during daily service.
• Support training, coaching, and performance of servers, hosts, and bussers.
• Ensure excellent guest service and handle service recovery when needed.
• Oversee table sections, flow of service, and overall dining room operations.
• Assist with opening and closing procedures.
• Maintain cleanliness, organization, and safety standards.
• Communicate effectively with the kitchen and bar teams.
• Support inventory tracking, side work, and setup tasks.
• Help ensure compliance with hotel and brand standards.

Skills

Leadership experience

Communication skills

Guest service

Team motivation

Multi-tasking

Flexibility

Hospitality passion

Job description

Paycom - ATS in Baltimore, MD seeks a Restaurant Supervisor to lead daily service, coach servers and bussers, and ensure warm, attentive guest experiences. You will oversee dining room flow, cleanliness, and safety, while coordinating with kitchen and bar teams in a fast-paced environment.

The role emphasizes leadership, reliable multitasking, and flexibility to work various shifts, including holidays and weekends, to deliver memorable guest interactions.