Restaurant Service Lead - Inspire Guests & Teams

DIMENSION MASTER; Baltimore (MD); On-site; USD 28,000 - 32,000; Full time

Job summary

DIMENSION MASTER in Baltimore, MD is seeking a Restaurant Supervisor to lead the service team and ensure guests receive warm, attentive, and consistent dining experiences. You will oversee daily operations and help maintain a clean, organized dining room.

The role requires strong leadership and communication. You will train servers and hosts, manage shifts, and coordinate with kitchen and bar to deliver memorable guest experiences in a fast-paced environment.

Qualifications

• Previous restaurant or hospitality leadership experience preferred
• Strong communication and guest service skills
• Ability to lead and motivate a team during busy service
• Organized, reliable, and multitask in a fast-paced environment

Responsibilities

• Supervise restaurant staff during daily service
• Support training, coaching, and performance of servers, hosts, and bussers
• Ensure excellent guest service and handle service recovery when needed
• Oversee table sections, flow of service, and overall dining room operations
• Assist with opening and closing procedures
• Maintain cleanliness, organization, and safety standards
• Communicate effectively with the kitchen and bar teams
• Support inventory tracking, side work, and setup tasks
• Help ensure compliance with hotel and brand standards

Skills

Staff leadership

Customer service

Communication

Guest relations

Job description

DIMENSION MASTER in Baltimore, MD is seeking a Restaurant Supervisor to lead the service team and ensure guests receive warm, attentive, and consistent dining experiences. You will oversee daily operations and help maintain a clean, organized dining room.

The role requires strong leadership and communication. You will train servers and hosts, manage shifts, and coordinate with kitchen and bar to deliver memorable guest experiences in a fast-paced environment.