Restaurant Supervisor — Lead Service Team & Guest Service

Dimension Hospitality; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Dimension Hospitality is seeking a Restaurant Supervisor to lead daily service, guide the team, and ensure guests have a warm, attentive dining experience in Baltimore. You will supervise servers, hosts, and bussers, maintain cleanliness and safety, and collaborate with kitchen and bar teams to deliver consistent hospitality.

Ideal candidates bring hospitality leadership, strong communication, and a passion for creating memorable guest experiences in a fast-paced environment, with flexible

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Comfortable working in a fast-paced environment.
• Passionate about hospitality and creating positive guest interactions.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Supervise restaurant staff during daily service.
• Support training, coaching, and performance of servers, hosts, and bussers.
• Ensure excellent guest service and handle service recovery when needed.
• Oversee table sections, flow of service, and overall dining room operations.
• Assist with opening and closing procedures.
• Maintain cleanliness, organization, and safety standards.
• Communicate effectively with the kitchen and bar teams.
• Support inventory tracking, side work, and setup tasks.
• Help ensure compliance with hotel and brand standards.

Skills

Leadership

Communication

Guest Service

Team Leadership

Multitasking

Fast-paced environment

Hospitality

Shift flexibility

Job description

Dimension Hospitality is seeking a Restaurant Supervisor to lead daily service, guide the team, and ensure guests have a warm, attentive dining experience in Baltimore. You will supervise servers, hosts, and bussers, maintain cleanliness and safety, and collaborate with kitchen and bar teams to deliver consistent hospitality.

Ideal candidates bring hospitality leadership, strong communication, and a passion for creating memorable guest experiences in a fast-paced environment, with flexible