RESTAURANT SUPERVISOR

G & B HOTEL EMPLOYEE LEASING LLC; Baltimore (MD); On-site; USD 28,000 - 32,000; Full time

Job summary

Residence Inn Baltimore is seeking a Restaurant Supervisor to lead the service team, maintain a welcoming dining room, and ensure guests receive warm, attentive service during swing shifts.

If you thrive in a fast-paced hotel environment and enjoy coaching others, this role offers leadership opportunities, a chance to advance in food and beverage, and a platform to help deliver memorable guest experiences.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Supervise restaurant staff during daily service.
• Support training, coaching, and performance of servers, hosts, and bussers.
• Ensure excellent guest service and handle service recovery when needed.
• Oversee table sections, flow of service, and overall dining room operations.
• Assist with opening and closing procedures.
• Maintain cleanliness, organization, and safety standards.
• Communicate effectively with the kitchen and bar teams.
• Support inventory tracking, side work, and setup tasks.
• Help ensure compliance with hotel and brand standards.

Skills

Leadership

Guest service

Communication

Multitasking

Job description

Job Details

• Job Location: Residence Inn Baltimore - BALTIMORE, MD 21205
• Position Type: Full Time
• Salary Range: $20.00 - $23.00 Hourly
• Job Shift: Swing

You are friendly, confident, and passionate about delivering great service. You understand restaurant operations, enjoy leading a team, and take pride in creating a welcoming and efficient dining experience. If you thrive in a fast-paced environment and lead by example, keep reading.

The Role

As a Restaurant Supervisor, you support daily restaurant operations, assist in leading the service team, and ensure guests receive warm, attentive, and consistent service. You help maintain a clean and organized dining room, guide team members, and resolve guest issues with professionalism.

What You Will Be Doing

• Supervise restaurant staff during daily service
• Support training, coaching, and performance of servers, hosts, and bussers
• Ensure excellent guest service and handle service recovery when needed
• Oversee table sections, flow of service, and overall dining room operations
• Assist with opening and closing procedures
• Maintain cleanliness, organization, and safety standards
• Communicate effectively with the kitchen and bar teams
• Support inventory tracking, side work, and setup tasks
• Help ensure compliance with hotel and brand standards

Why You Will Love It Here

• Leadership experience in a team-oriented environment
• Opportunities to grow in food and beverage or hotel leadership
• A role where you help create memorable guest experiences

Ready to Join the Team

If you are ready to lead a strong service team and help create an exceptional dining experience, we would love to meet you.

EOE

Qualifications

• Previous restaurant or hospitality leadership experience preferred
• Strong communication and guest service skills
• Ability to lead and motivate a team during busy service
• Organized, reliable, and able to multitask
• Comfortable working in a fast-paced environment
• Passionate about hospitality and creating positive guest interactions
• Flexible to work any shifts, including holidays and weekends.