Restaurant Senior Leader - Ops, People & Guest Experience

Cicis Pizza; Daphne (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

Cicis Pizza in Daphne, AL is seeking a Senior Leadership role to direct daily restaurant operations, ensure adherence to CiCi's standards, and manage inventory, team performance, and financial accountability. The position emphasizes leadership, budget oversight, and delivering high-quality products and services to guests.

The incumbent will drive sales, supervise recruiting and training, and promote CiCi's culture through strong staff development and community engagement.

Qualifications

• Leads daily operations per company standards across product prep, delivery, guest relations, maintenance, and inventory.
• Drives budgets, quality, cleanliness, and overall restaurant performance.
• Promotes high service levels and CiCi's culture in guest interactions and operations.

Responsibilities

• Provide positive leadership to motivate and develop staff.
• Oversee daily restaurant operations and budget compliance.
• Ensure guest satisfaction and consistent service quality.
• Support managers to maximize sales and profits.
• Recruit, train, and coach team members.
• Communicate openly to align goals with the company vision.
• Foster local store marketing and community relationships.

Skills

Positive leadership

Operations management

Guest satisfaction

Sales and profitability

Staff management

Communication

Community relations

Job description

Cicis Pizza in Daphne, AL is seeking a Senior Leadership role to direct daily restaurant operations, ensure adherence to CiCi's standards, and manage inventory, team performance, and financial accountability. The position emphasizes leadership, budget oversight, and delivering high-quality products and services to guests.

The incumbent will drive sales, supervise recruiting and training, and promote CiCi's culture through strong staff development and community engagement.