Restaurant Senior Assistant Manager: Lead & Grow Top Teams

Taco Bell; New Bedford (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free meals

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

Gym memberships

Job summary

Taco Bell in New Bedford, MA seeks a Senior Assistant Manager to lead a dynamic team, recruit and train top crew, and deliver exceptional customer experiences.

You will coach managers on CHAMPS standards, manage scheduling, handle budgets and profitability, and promote equity, inclusion, and belonging. This role emphasizes people development and change management, with growth opportunities and a competitive benefits package.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication

Team development

Recruiting

Training

Change management

Policy compliance

Food safety

Digital tools

Tools

POS systems

Job description

Taco Bell in New Bedford, MA seeks a Senior Assistant Manager to lead a dynamic team, recruit and train top crew, and deliver exceptional customer experiences.

You will coach managers on CHAMPS standards, manage scheduling, handle budgets and profitability, and promote equity, inclusion, and belonging. This role emphasizes people development and change management, with growth opportunities and a competitive benefits package.