Restaurant Senior Assistant Manager: People & Training Lead

Taco Bell; Middleborough (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

4 weeks vacation

Paid Time Off

Scholarship programs

Medical benefits from day 1

401k with match

Free meals

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

Discounts on gym memberships

Career advancement

Professional development

Job summary

Taco Bell in Middleborough, MA is seeking a Senior Assistant Manager to lead a high-performing team, drive training and development, and promote a culture of equity and inclusion. You will recruit, onboard, and mentor staff, while managing scheduling and maintaining standards to deliver exceptional guest experiences.

You will analyze financial performance, manage budgets, and implement product rollouts, with a focus on profitability without compromising service quality.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.
• Work-Hard, Play-Hard: Competitive pay

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication

Maintenance programs

Equity & inclusion

Team development

Recruiting & training

Change management

Food safety policies

Tools

Digital tools & platforms

Job description

Taco Bell in Middleborough, MA is seeking a Senior Assistant Manager to lead a high-performing team, drive training and development, and promote a culture of equity and inclusion. You will recruit, onboard, and mentor staff, while managing scheduling and maintaining standards to deliver exceptional guest experiences.

You will analyze financial performance, manage budgets, and implement product rollouts, with a focus on profitability without compromising service quality.