Senior Assistant Manager — Team Leader & Trainer

Taco Bell; Wareham (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

Discounts on gym memberships

Free meals

Job summary

Taco Bell Wareham is looking for a Senior Assistant Manager to lead a dynamic team, recruit and train crew, and set the gold standard for service.

You will oversee scheduling, coach on CHAMPS standards, analyze store performance, manage costs, and drive guest satisfaction while promoting equity, inclusion, and belonging.

The role offers competitive pay, vacation PTO, scholarships for education, 401k with matching, and benefits from day one.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication skills

Training & development

Budget management

CHAMPS standards

Adaptability

Team leadership

Tools

POS systems

Job description

Taco Bell Wareham is looking for a Senior Assistant Manager to lead a dynamic team, recruit and train crew, and set the gold standard for service.

You will oversee scheduling, coach on CHAMPS standards, analyze store performance, manage costs, and drive guest satisfaction while promoting equity, inclusion, and belonging.

The role offers competitive pay, vacation PTO, scholarships for education, 401k with matching, and benefits from day one.