Restaurant GM: Lead Teams, Elevate Service, Grow Profits

Taco-Bell; Middleborough (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

4 weeks vacation

Paid time off

Scholarships

Medical benefits

Wellness program

401k plan

Employee discounts

Free meals

Career development

Bonus potential

Job summary

Taco-Bell in Middleborough, MA is seeking a Restaurant General Manager to lead a dynamic team and deliver exceptional guest experiences. You’ll recruit, train, and mentor staff, champion CHAMPS standards, and drive profitability while maintaining quality and service.

The role emphasizes people development, equity, inclusion, and belonging, with opportunities for career growth and alignment with Taco Bell’s culture.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication

Maintenance knowledge

Recruiting

Training

Change management

Tools

POS systems

Restaurant mgmt software

Job description

Taco-Bell in Middleborough, MA is seeking a Restaurant General Manager to lead a dynamic team and deliver exceptional guest experiences. You’ll recruit, train, and mentor staff, champion CHAMPS standards, and drive profitability while maintaining quality and service.

The role emphasizes people development, equity, inclusion, and belonging, with opportunities for career growth and alignment with Taco Bell’s culture.