Restaurant Ops & People Leader — Drive Guest Experience

Mcdonald'S; Baxter (TN); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

3 weeks paid vacation

Medical, dental and vision insurance

Disability, life insurance

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Job summary

McDonald's franchisee-owned restaurant is seeking a General Manager to lead operations, guest experience, and team development. You will oversee food production, service, and crew, and make strategic decisions to drive performance.

The role requires strong customer focus, clear communication, and the ability to act quickly in a fast-paced environment; you will uphold safety and quality standards and drive excellence across the operation.

Qualifications

• Industry-leading safety and quality standards are required.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
• Recruiting, Hiring and Onboarding
• Staffing
• Performance Management
• Train, coach, motivate
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

Job description

McDonald's franchisee-owned restaurant is seeking a General Manager to lead operations, guest experience, and team development. You will oversee food production, service, and crew, and make strategic decisions to drive performance.

The role requires strong customer focus, clear communication, and the ability to act quickly in a fast-paced environment; you will uphold safety and quality standards and drive excellence across the operation.