Restaurant General Manager: Lead Guest Experience & Growth

McDonald's; Harvey (LA); On-site; USD 46,750 - 63,250; Full time

Benefits offered by this job

Starting salary $55,000

Flexible scheduling

Paid time off

Tuition reimbursement

Training and advancement

Employee discounts and free meals

Job summary

McDonald's in the United States is seeking a dedicated restaurant leader to oversee operations, guest experience, and crew coordination across shifts. You will manage food production, service quality, and safety standards while driving performance and guest satisfaction in a fast-paced environment.

Responsibilities include leading recruiting and training, planning for inventory and costs, and ensuring a safe, welcoming dining experience.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Effective communication and anticipating customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including recruiting, hiring, onboarding, staffing, performance management, and training and coaching.
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
• Inspire and empower: Maintain a high standard for guest and employee safety.
• Be results-oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Job description

McDonald's in the United States is seeking a dedicated restaurant leader to oversee operations, guest experience, and crew coordination across shifts. You will manage food production, service quality, and safety standards while driving performance and guest satisfaction in a fast-paced environment.

Responsibilities include leading recruiting and training, planning for inventory and costs, and ensuring a safe, welcoming dining experience.