Restaurant GM: Lead Ops, People & Guest Experience

McDonald's; Eagle River (WI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

10 days paid vacation

8 paid holidays

Take your birthday off with pay

Quarterly Bonus Program

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every?

Job summary

McDonald’s is seeking a General Manager to oversee all restaurant operations, including food production, guest services, and team leadership. You will recruit, hire, onboard, and develop staff while ensuring inventory, budgeting, and ordering meet McDonald’s standards of excellence.

A strong emphasis on food safety and guest/employee safety is required. Success hinges on delivering exceptional service in a fast-paced environment, guiding the team to achieve measurable performance targets and

Qualifications

• Leadership experience overseeing restaurant teams and operations.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service, and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes, including recruitment, hiring, onboarding, staffing, and performance management.
• Train, coach, and motivate the team to achieve standards of excellence.
• Make critical business decisions around inventory, budget, and food orders/costs.
• Ensure food safety measures meet McDonald’s standards of excellence.
• Maintain high safety standards for guests and employees.
• Oversee all operational needs of the restaurant, including maintenance plans.

Skills

Leadership

Customer service

Operations management

Job description

McDonald’s is seeking a General Manager to oversee all restaurant operations, including food production, guest services, and team leadership. You will recruit, hire, onboard, and develop staff while ensuring inventory, budgeting, and ordering meet McDonald’s standards of excellence.

A strong emphasis on food safety and guest/employee safety is required. Success hinges on delivering exceptional service in a fast-paced environment, guiding the team to achieve measurable performance targets and