Restaurant Ops Manager — People-First Leader

Shake Shack

West Hyannisport (MA)

In loco

USD 56.000 - 69.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行、电子

Exclusive corporate discounts for旅行, 及

Descrizione del lavoro

Shake Shack in Massachusetts is seeking an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold the Shack's hospitality standards. You will train staff, monitor performance, and drive excellence across all shifts.

The role requires 2–3 years in a high-volume restaurant, strong knowledge of operations, and a passion for coaching. We offer weekly pay, benefits, and growth opportunities within a friendly, inclusive team.

Competenze

2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Mansioni

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations